Data Streams
Sync CX and AI data with your data warehouse
Centralize your customer interaction data, AI-powered insights, and metadata into your data warehouse. Our platform automates transcription, analytics, and governance, enabling faster decisions and better customer experiences—all with enterprise-grade compliance.
How it works
Set Up Your Data Pipeline in Minutes—Without Writing a Single Line of Code
Connect Your Warehouse
Link your preferred data warehouse (Snowflake, BigQuery, Redshift, etc.) and start ingesting CX data in real time.
Select Data Streams
Choose from a wide array of CX data sources—call transcripts, metadata, sentiment scores—and automatically map them to your warehouse.
Start Generating Insights
Begin uncovering actionable insights and driving smarter decisions with prebuilt models and dynamic dashboards.
For data engineering
Save Hundreds of Engineering Hours with Prebuilt Integrations
Forget the complexity of building and maintaining custom API connections. With Velocity Data Streams, you can centralize all your CX data sources, unlock AI-driven insights, and eliminate inefficiencies—all while your teams focus on what matters most: delivering exceptional customer experiences.
For data teams
Simplify Data Access and Empower Your Analytics
Easily integrate your CX and AI data into the tools and environments where your team already works. Whether it's your data warehouse, BI platform, or custom analytics stack, Data Streams eliminate the complexity of data preparation and deliver ready-to-use insights.
Seamless Data Integration: Quickly connect your data streams to platforms like Snowflake, BigQuery, or Tableau—no additional engineering required.
Accelerate Decision-Making: Keep your teams focused on generating insights, not managing pipelines.
Enhance Collaboration: Ensure every department has access to the same centralized, reliable data for better cross-functional alignment.
Case Studies
InflectionCX uncovers new growth opportunities and payment insights
Challenge
ChowNow wanted to better understand profitability, margin, and unit economics at both the customer and transaction levels without having to build an API integration or share its data with an ETL pipeline.
Solution
With Stripe Data Pipeline, ChowNow has a complete picture of its restaurant and diner customers – all in one place. It can easily identify who and how much it’s charging for subscriptions and food orders.
It can also provide new insights to its restaurants and improve its fraud detection by looking at fraud signals, such as chargebacks, by restaurant.
By breaking down net margin per restaurant, ChowNow could optimise pricing of its commission-free product and improve restaurant retention.
What’s included
Data Streams at a glance
Pricing
Simple, Transparent Pricing—Tailored for Your Needs
Start with pay-as-you-go pricing or contact us for enterprise plans. Our flexible pricing model scales with your usage and ensures you only pay for what you need.
Ready to get started?
Create an account instantly to get started or contact us to design a custom package for your business.
Always know what you pay
