Rethink Knowledge. Redefine Performance.
Atlas transforms knowledge hidden in your conversations into scenario-specific intelligence that evolves with every interaction. A system that delivers precise guidance exactly when it's needed, turning operational knowledge into performance advantage.
How it works
A New Approach to Knowledge Management
Connect Your Know-How
Atlas seamlessly integrates with your existing systems to transform raw conversations into actionable intelligence. Every interaction becomes an opportunity to build your operational knowledge base.
Call Transcripts
Support Documentation
CRM Data
Customer Interactions
Knowledge Bases
Team Communications
Training Materials
Performance Metrics
Transform Training
Atlas identifies coaching opportunities precisely when they matter. By analyzing real interactions, the system pinpoints knowledge gaps and creates targeted training materials that improve performance immediately.
Deploy Intelligence Everywhere
Atlas delivers scenario-specific knowledge to every touchpoint in your operation. Your teams access the right guidance at the right moment, whether they're using AI assistants, support tools, or live interaction systems.
Uncover Hidden Knowledge
Atlas transforms your existing conversations into a powerful, unified intelligence source. The system surfaces patterns, best practices, and insights that are already in your data but previously invisible. Your team accesses a single source of truth that grows smarter with every interaction.
For Knowledge Creators
Atlas Studio
Atlas Studio transforms your operational knowledge into immediate action. Build scenario-specific intelligence hubs in minutes by connecting your existing conversations and documents. Create tailored solutions for support teams, HR functions, product specialists, and operational leaders—all with enterprise-grade security and governance.
For Enterprise Teams: Unified Intelligence
For CX Leaders: Performance Transformation
For Developers
Intelligent Knowledge APIs
Atlas provides powerful APIs that bring scenario intelligence to any application. Our platform connects your existing systems with emerging tools like agent assistants through a unified knowledge layer.
Knowledge Article API: Create, update, and manage scenario-based knowledge articles programmatically. Ensure your content stays current and relevant across all touchpoints.
Search API: Access scenario-relevant knowledge instantly across your entire corpus. Surface exactly what matters based on context, not just keywords.
Orchestration API: Connect knowledge across systems and tools. Maintain a single source of truth while enabling specialized applications.
What's included
Manage Knowledge Seamlessly, End-to-End
Atlas builds and deploys a comprehensive scenario intelligence foundation across your operation.
Scenario-Based Knowledge Creation
Operational Integration
Operational Intelligence
Enterprise Orchestration
Automatic Composition: Knowledge articles, workflows, and prompts created directly from conversation patterns
Context-Specific Guidance: Intelligence tailored to specific scenarios, not generic topics.
Self-Updating Content: Knowledge that evolves automatically as scenarios change.
Real-time Scenario Detection: Identify what's happening in the moment and deploy relevant guidance.
Cross-Function Alignment: Connect assist, QA, training, and analytics through shared scenario understanding.
Adaptive Workflows: Intelligence that adjusts based on the specific context of each interaction.
Scenario Mapping: Visualize emerging issues, pain points, and resolution paths across your operation.
Knowledge Gap Analysis: Automatically identify where guidance is missing or ineffective
Centralized Control: Use Atlas as your single source of truth, managing all knowledge assets from one powerful platform.
Automated Workflows: Automate the process of knowledge updates, syncing new information across all connected systems.
Governance and Compliance: Built-in governance tools ensure knowledge remains secure and compliant with industry standards.
Intelligent Atlas Assistants
Atlas Assistants understand your operational context and anticipate needs across your workflow. They learn from every interaction, continuously adapting to deliver the perfect guidance at the perfect moment.
Deploy in minutes across your CRM, support platforms, and enterprise applications through our universal connector framework. Each assistant accesses your scenario intelligence network, ensuring consistent excellence throughout your customer journey.
Atlas Assistants transform as your operation evolves, automatically incorporating new knowledge and scenarios without configuration. Your team experiences the power of contextual intelligence that knows exactly what they need before they ask.
Transform Your Knowledge Today
Get in touch to experience the power of scenario intelligence.
Build Intelligent Assistants
